Frequently asked questions

We're licensed by Oregon as a comprehensive in-home care agency, the highest of the state's four in-home care license classes. With our registered nurse, Dusica Drazic, RN, our caregivers can perform nurse-delegated medical tasks under doctor's orders: medication administration, insulin injections, wound dressing changes, and blood pressure and vitals monitoring. We don't diagnose, plan treatment, or provide therapy. Your doctor leads the medical plan; we carry it out at home, along with the daily care and routine that hold a person's life together.

For established care plans, same-day or next-day. For new clients, the typical timeline is: 15-minute call (same day), in-home visit (within 3 days), first caregiver visit (within a week). Faster when something has just happened.

Common. We approach the first visit as a 'visit,' not a 'caregiver shift.' Short, low-pressure, in plain clothes if needed. We work with families on a soft introduction and adjust from there.

Hourly rate. No onboarding fees, no minimum hours after the first visit, no surprise charges. We send a plain itemized invoice.

Yes. Pasha Health accepts Medicaid. In Oregon that mostly means the K Plan (Community First Choice), and Oregon Project Independence helps people who earn too much for Medicaid but still need care. Call us and we'll help you figure out which applies.

Yes for most major LTC policies.

Two hours for the first visit. After that there's no minimum. Some clients want a 30-minute medication check-in, others want a full day. Tell us what makes sense.

Rates don't change by city. We don't surcharge for distance inside our 60-mile radius. The hourly rate is set by service mix and visit length, quoted in writing on the 15-minute call.

Yes. That's the entire premise. We hand-match on language, schedule, and personality, then keep that caregiver with your parent for as long as possible. We never send a substitute without telling you in advance.

We re-match. The same-caregiver promise depends on a good match. If it's not working, that's information, not a problem. Tell us and we'll change it.

Many are. We hire from the communities we serve, which means caregivers often share language, neighborhood, and cultural context with the families they work with.

Sooner than most families do. Light-touch visits during the early stage establish the caregiver relationship before your parent has trouble accepting new people. The hardest moment to start care is during a crisis.

There is no single moment that marks the transition to full-time dementia home care, but several signs suggest the time has come: when a loved one can no longer safely manage daily tasks like bathing, dressing, or preparing meals without assistance; when safety incidents such as wandering, falls, or leaving appliances on become frequent; or when a family caregiver is stretched beyond their capacity to provide consistent, attentive support. At Pasha Health, we help families assess where their loved one is in their journey and build a care plan that meets those needs, whether that means a few hours of daily support or full-time, around-the-clock companionship and personal care assistance.

For many families, in-home dementia care offers meaningful advantages over a memory care facility: a familiar environment that reduces disorientation and anxiety, one-to-one attention from a consistent caregiver who knows the client personally, preserved daily routines, and continued closeness to family. Memory care facilities serve an important role when needs exceed what home care can safely provide, but remaining at home is not a compromise. For many people living with dementia, it is the choice that best honors their dignity and comfort. The right answer depends on your loved one's specific needs, stage of cognitive decline, and what your family values most, and Pasha Health is here to help you think it through without pressure.

A professional dementia caregiver at home provides a range of daily support tailored to the client's specific needs and stage of memory loss. This includes companionship care, being a consistent, familiar presence through conversation and shared activities; personal care assistance with hygiene, grooming, and dressing, always approached with gentleness and respect for dignity; daily activity support such as meal preparation, medication administration under our nurse's delegation, and meaningful engagement like music or memory activities; and housekeeping support to keep the home safe, organized, and calm. At Pasha Health, our caregivers are trained specifically in dementia and Alzheimer's care, and they build lasting relationships with each client, learning names, preferences, and the small things that bring comfort.

Every caregiver completes our internal dementia-care curriculum before working with a memory-care client. That includes communication, de-escalation, environmental safety, and behavior-as-communication training. We also do quarterly refreshers.

Yes, fully. Under delegation from our registered nurse, Dusica Drazic, RN, our caregivers administer medications, not just remind. That includes insulin injections, wound dressing changes, and blood pressure and vitals monitoring, all under doctor's orders. This is what Oregon's comprehensive in-home care license allows, and it's the license class we hold.

Yes. We do family planning sessions to talk through what overnight, 24-hour, or hospice-coordinated care will look like before you need it.

Often. Hospice handles medical comfort care; we handle daily presence, bathing, family support, and the routines that hold the household together.

Yes. Our 60-mile service radius from Salem covers each city we list, including outlying residential and rural addresses. We don't decline based on neighborhood.

We coordinate with all Salem-area hospital discharge teams, including Salem Health and Legacy facilities. Discharge planners can refer directly. Most do.