Common questions
Frequently asked questions
The questions families ask us most, answered plainly. If yours isn't here, call us. A real person answers, seven days a week.
First steps
Getting started.
We're licensed by Oregon as a comprehensive in-home care agency, the highest of the state's three in-home care license classes. With our registered nurse, Dusica Drazic, RN, our caregivers can perform nurse-delegated medical tasks under doctor's orders: medication administration, insulin injections, wound dressing changes, and blood pressure and vitals monitoring. We don't diagnose, plan treatment, or provide therapy. Your doctor leads the medical plan; we carry it out at home, along with the daily care and routine that hold a person's life together.
Plain numbers
Cost and scheduling.
Hourly rate, invoiced every two weeks. No onboarding fees, no minimum hours after the first visit, no surprise charges. We send a plain itemized invoice.
Who shows up
Caregivers and matching.
Yes. That's the entire premise. We hand-match on language, schedule, and personality, then keep that caregiver with your parent for as long as possible. We never send a substitute without telling you in advance.
Our specialty
Dementia and memory care.
Sooner than most families do. Light-touch visits during the early stage establish the caregiver relationship before your parent has trouble accepting new people. The hardest moment to start care is during a crisis.
Where we serve
Coverage area.
Yes. Our 60-mile service radius from Salem covers each city we list, including outlying residential and rural addresses. We don't decline based on neighborhood.
Talk to a real person
Still have a question? Just ask.
A 15-minute call, no commitment. We'll answer whatever is on your mind and tell you honestly whether we're the right fit.
